MOC ENGINEER

The MOC Engineer will be responsible for delivering world class technical support to engineers and flight operations across the group on a 24/7/365 basis, controlling all aspects relating to the continued technical availability of the Group fleet.

This is a shift based role working 12 Hr shifts, rotating 2 days 2 nights 4 off.

ABOUT THE JOB

Providing troubleshooting advice when required to Flight Crews and engineers worldwide to aid rectification of aircraft in service defects
Carrying out daily calls to key line stations & 3rd party bases to discuss current aircraft defects, aircraft operational status and planned night stop maintenance
Monitoring of Deferred Defects, Maintenance Actions and previous overnight maintenance activity to prevent Repair Interval Extension (RIE) process being invoked
Liaising with the Flight Ops & Base Maintenance Departments as to the serviceability and readiness state of the aircraft to maintain the daily flying programme
Co-ordination of Fleet Line Maintenance Activities worldwide through liaison with Engineers, Handling Agents, Flight Crews & Operations Duty Manager
Acting as the initial focal point for all engineering issues within the TUI Group for Line Maintenance, and directing the resolution of any AOG situations
Liaising with Part M on all technical and airworthiness queries between line stations and support departments
Liaising with Boeing and component OEMs on operational technical issues when required
Monitoring component removal history and invoking appropriate troubleshooting actions
Use of the MEL to optimise the maintenance plan
Supporting the Operation in a ‘hands on’ role where the need arises
Deputising for the MOC Duty Manager

ABOUT YOU

Ability to hold CAA / EASA B1/B2 License and TUI company approvals as required for the role

Recognised Aircraft Engineering apprenticeship or equivalent industry experience

Significant experience of AOG resolution, both hands on and detailed recovery planning
An excellent knowledge of AMOS, including maintenance planning functions and modification control
A logical thinker with the ability to generate ideas, alternatives, and solutions
Excellent communication skills with the ability to discuss & explain complex situations to all areas of the business.
Make decisions based on operational risk with respect to Flight Delay Compensation
Strong organisational skills and sound office IT skills
Willingness to support the operation at short notice, including overseas, when required

ABOUT OUR OFFER

Fantastic holiday benefits including discounts and special offers
Discretionary Bonus Scheme
Private Medical Insurance
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Pension scheme and life assurance